Frankenstein Energy prioritizes to ship your order the same day the order is received and processed, as long as the order has been paced and verified before 2:00 PM (EST). Orders submitted on Saturday, Sunday or any Federal Holiday will ship on the next business day.
We would gladly accept your return, if the 3 following conditions are met:
Refunds can only be process using the same method of payment. We will only refund the total amount paid for the product, shipping and other charges are non-refundable, unless there is an error on our part.
***Unfortunately, items that were purchased during a sale event, or using a coupon code at checkout, do not qualify for refunds/exchange.
The shipping cost paid at checkout is not inclusive of any foreign country’s duties and taxes, or any other fees imposed by customs.
Additionally, due to the ever-changing rules and regulations made by each country, we encourage our brand supporters to be informant of their country’s restrictions on any dietary supplements prior to purchasing any of our products.
We will not issue refunds of any type until all the products that are being returned to us have been received in our warehouse.
If you have any questions about shipping, returns, exchanges and refunds policy, please contact us via email at: firstname.lastname@example.org
Frankenstein Energy LLC.
Miami, FL 33147